Resume

Achievements quantified

These are the moments and milestones I’m most proud of in my career so far. From improving processes and driving growth to leading creative projects, each achievement reflects my passion for problem-solving and delivering impactful results. I use these metrics not just to showcase my past successes but as benchmarks to continuously improve and push my design work. By analyzing the data behind each project, I identify opportunities for refinement and innovation, ensuring my designs are not only creative but also effective. Take a look at the numbers and successes that showcase the real impact I've had!

15+

Years Experience

60

Average NPS

3000+

Websites Built

1000+

Positive Reviews

15000+

Projects Launched

1500+

Ad Campaigns

Technical skills:

• Content management systems

• Graphic design

• HTML, CSS, & Javascript

• KPI creation & management

• Product development & design

• Project management

• Team management

• Web design

• NPS implementation & auditing

Software & tools:

• Adobe Creative Suite

• Bamboo, Gusto, & Workday

• Canva & Figma

• Drip, Hubspot, & Keap

• Jira, Monday, & Asana

• Salesforce & Maxio

• Shopify, Webflow, & WordPress

• Slack & Teams

• Zapier

Work History

Senior Manager of Design

EverCommerce: '23 - Present

Design Team Manager

EverCommerce (prev. Brighter Vision): '20 - '23

Senior Lead Designer

Brighter Vision: '19 - '20

Lead Designer

Brighter Vision: '18 - '19

Support Specialist

Brighter Vision: '17 - '18

• Operational Leadership: Leading day-to-day functions for a 10-member design team, utilizing OKRs to align team goals with organizational goals to achieve and maintain an NPS of 65.

• Brand Integration: Managed the integration of 5 brands into a single entity, delivering over 500 websites, ads, and designs monthly.

• Quality Assurance: Refined processes to ensure high-quality outputs by creating a KPI system to track and audit Individual Contributors' performance.

• Process Innovation: Implemented process standardization and streamlining to reduce average website build times from 180 minutes to 25 minutes, ad creations from 2 days to 20 minutes, and design projects from 14 to 3 days.

• Training & Development: Conducted comprehensive team training on design and business guidelines. Executed quarterly OKRs for continuous improvement, reducing client churn to less than 1%.

• Strategic Leadership: Oversaw the development and launch of 3 new product offerings in a new vertical market resulting in $400k of newARR for the solution group in the first 7 days of going to market.